The freight transportation business is not for all, but, having said that, it is possible to have staff working for the same freight transportation company for multiple years, if they are well taken care of. Truck drivers are very important to the success of any freight transportation business, and one could even go so far as to say that they are the heart and soul of freight transportation companies. Without truck drivers who diligently deliver cargo, the population would not have food on their tables, furniture in their homes, or appliances to make their lives easier.
If you are dealing with recruitment for freight transportation companies, you should know that keeping the truck drivers happy and retaining them is key to a successful freight transportation company. In this article, we discuss the main reasons why truck drivers leave their jobs.
#1 Not Being Paid Enough
According to statistics, the majority of truck drivers list not being paid enough as the main reason for resigning. In order to avoid this from happening, make sure the company is meeting the needs of truck drivers and that they are rewarded and acknowledged for the job that they are doing. Being away from home for long periods of time and not being compensated accordingly can be cause for unhappiness and frustration with the job. Recruiters and company owners can consider bumping up the paycheck and adding some benefits like health insurance.
#2 Not Happy with Dispatching Process
A lot of drivers are not paid for time spent at dispatch stations and feel that those working in dispatch do not pull their weight and helping with loading and unloading, prolonging the process and costing them more time and less money at the end of the day. Those in fleet management and dispatch should aim to work as a team together with truck drivers to ensure that processes run smoothly and is structured in a way that suits all parties involved. After all, there is no ‘I’ in theteam.
#3 Bumping Heads with Fleet Managers
As you can imagine, when there is friction at work, anyone would start feeling frustrated and look at other greener pastures. In most cases, at freight transportation companies the friction can be between truck drivers and fleet managers. Since both roles are very different, it takes two completely opposite personalities, and this can cause some friction. But how to effectively approach this, you may ask. Since it is difficult to manage different personalities, it is important to ensure that everyone is on the same level and that those hired aim to keep things professional and work towards a common goal of getting the job done the best way they can. Fleet managers should also treat drivers with respect and vice versa.
#4 Not Getting Quality Time at Home Often Enough
Even though this kind of goes with the job description, truck drivers are entitled to a certain amount of home time, and if they feel that they are not getting enough time off to spend with loved ones, they might look at other career or job options. A way to solve the issue could be to implement a more structured schedule for drivers so that they can plan their time at home and know when they will be off. Dividing off time fairly between drivers is key here, as you cannot expect one truck driver to be on call permanently while others get time off.
#5 There are Too Many Rules
If a freight transportation company employ a string of rules and regulations that may make a truck driver feel boxed in, it could cause some frustration. Even though this is not one of the major reasons why truck drivers leave their jobs, feeling like their every move is being monitored and not having freedom of opinion and a bit of leeway might have them looking for other opportunities elsewhere. Ensure company policies are straightforward and do not interfere with your truck drivers’ responsibilities, and you should have a happy fleet.
#6 There is No Room to Grow
A lot of truck drivers want to explore other avenues within the freight transportation industry, and not necessarily be on the road for the rest of their lives, whereas others might be very happy to do so. One of the reasons why truck drivers resign is the fact that they could not advance in their careers at a certain company, and that it was not encouraged by management. Be sure you have some opportunities for those truck drivers who wish to grow with the company, whether they can be trainers or join the maintenance team, encouraging growth is important.
#7 Impossible Expectations
Some truck drivers leave their jobs due to the fact that they feel the freight transportation company they worked for did not have realistic expectations and set them up to fail. This can include expecting drivers to drive longer hours, drive vehicles they are not licensed to drive or loads they are not able to transport or even drive across the border when they do not have the necessary endorsements. In order for HR to prevent this from happening, make sure that the driver appointed has the necessary experience and documentation to get the job done.
#8 Mechanical and Maintenance Issues
When hiring a new truck driver, be sure to lay all your cards on the table and discuss what would be expected of them. Usually, it is expected that truck drivers know a bit about general maintenance and mechanical issues in order to ensure they are able to address any issues while on a delivery. However, if you expect your truck drivers to conduct general maintenance and other duties while not driving and supposed to be off, this should be discussed beforehand. A lot of truck drivers leave their jobs due to the fact that they are expected to do this in their own time, meaning they are not compensated for it.
#9 Dissatisfaction with Company Communications
Some truck drivers leave simply because there is no proper communication between dispatch and themselves, or even within the whole of the freight transportation company. This could lead to misunderstandings and also a feeling of not being part of the team, a real problem when it comes to half of the team not being on-site half or more of the time. Ensure you have proper communication policies in place and that everyone adheres to this.
#10 Truck Drivers are Not Included or Praised
A big reason for being dissatisfied with a job is not being acknowledged for the hard work you put in to ensure you do a great job. This is also one of the reasons why a lot of truck drivers leave their place of employment. Freight transportation companies should go the extra mile to show their truck drivers that they are valuable assets of the company – by way of including them in company events, publishing articles of stellar reviews, listening to their opinions and suggestions on how to improve general workflow.
Keeping your truck drivers happy in their job is important and crucial to the success of any freight transportation company – a high truck driver turnaround is not only bad for companies, but also takes a lot of time and effort. Have a look at what the state of the industry was last year here. Ensure everyone is happy and committed to the company and you should be fine.